Last Updated: 2 August 2026

1. Introduction

Projecthaus PLT respects your privacy and is committed to protecting the personal data entrusted to us.

This Privacy Policy and Personal Data Protection Notice explains how Projecthaus PLT (LLP0015491-LGN) collects, uses, records, stores, discloses, transfers, protects and otherwise processes personal data in connection with our website, services, programmes, events and business activities.

This notice is issued in accordance with the Personal Data Protection Act 2010 [Act 709], as amended from time to time, and other applicable Malaysian laws and regulations.

In this Privacy Policy:

• “Projecthaus,” “we,” “us” or “our” refers to Projecthaus PLT;
• “Website” refers to www.projecthausplt.com and any related pages or digital platforms operated by Projecthaus;
• “you” or “your” refers to any person whose personal data is collected or processed by Projecthaus;
• “student” includes prospective students, applicants, enrolled students, graduates and programme participants;
• “parent or guardian” refers to a person acting for or supporting a student, particularly where the student is under 18 years of age;
• “partner” includes universities, colleges, education providers, schools, employers, education agents, institutions, travel providers and other organisations working with Projecthaus; and
• “personal data” means information relating directly or indirectly to an identified or identifiable individual.

Projecthaus acts as the data controller for personal data that we control or authorise to be processed.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal data collected through:

• Our Website;
• Website enquiry and registration forms;
• WhatsApp;
• Telephone calls;
• Email;
• Social-media platforms;
• Online and physical meetings;
• Education events and exhibitions;
• Student application forms;
• University and college applications;
• Scholarship and financial-aid applications;
• Career, internship and employment introductions;
• Global immersion and educational travel programmes;
• VedaNexa programmes;
• Build Your Career events;
• Institutional and agent partnerships;
• Surveys, feedback forms and testimonials;
• Physical documents provided to us; and
• Other interactions with Projecthaus.

This Privacy Policy does not govern the independent privacy practices of universities, colleges, government authorities, employers, travel providers or other third parties.

Those organisations may process your information under their own privacy policies and legal obligations.

3. Personal Data We May Collect

The type of personal data we collect depends on your relationship with Projecthaus and the services you request.

3.1 Personal identification information

We may collect:

• Full name;
• Preferred name;
• Date of birth;
• Age;
• Gender;
• Nationality;
• Country of residence;
• Marital status, where relevant;
• National registration identity card number;
• Passport number;
• Passport copy;
• Passport expiry date;
• Photograph;
• Signature; and
• Other identification information required for an application, visa, programme or service.

3.2 Contact information

We may collect:

• Residential address;
• Correspondence address;
• Email address;
• Mobile telephone number;
• WhatsApp number;
• Emergency contact information;
• Parent or guardian contact details; and
• Social-media contact information.

3.3 Education information

We may collect:

• Current or previous institution;
• Highest qualification;
• Academic certificates;
• Academic transcripts;
• Examination results;
• English-language proficiency results;
• Subjects and grades;
• Academic history;
• Programme preferences;
• Preferred intake;
• Preferred institution;
• Study location preferences;
• Career interests;
• Personal statements;
• Recommendation letters;
• Curriculum vitae;
• Portfolio;
• Academic disciplinary information, where relevant; and
• Other information required to assess eligibility or process an application.

3.4 Financial information

Where required for scholarships, financial assistance, programme payments or international student processes, we may collect:

• Household income information;
• Parent or sponsor income information;
• Salary documents;
• Bank statements;
• Sponsorship information;
• Scholarship information;
• Payment records;
• Invoices;
• Transaction references;
• Billing details; and
• Information required to demonstrate financial capacity.

We do not intentionally store complete payment-card information unless it is necessary and processed through an authorised and secure payment provider.

3.5 Employment and career information

For career guidance, internship, apprenticeship or employment introductions, we may collect:

• Employment history;
• Job title;
• Employer information;
• Professional qualifications;
• Skills;
• Career preferences;
• Salary expectations;
• Availability;
• References;
• Curriculum vitae;
• Interview records; and
• Other information relevant to a potential opportunity.

3.6 Immigration and international student information

For international student support, we may collect:

• Passport and nationality information;
• Visa history;
• Student-pass information;
• Immigration correspondence;
• Entry and exit information;
• Previous visa refusals;
• Travel information;
• Arrival details;
• Accommodation information;
• Insurance information;
• Medical examination records required for immigration purposes; and
• Information requested by institutions, immigration authorities or authorised processing bodies.

3.7 Event and programme information

For events, workshops, educational travel and global immersion programmes, we may collect:

• Registration information;
• Attendance records;
• Programme preferences;
• Dietary requirements;
• Accessibility requirements;
• Emergency contact information;
• Travel information;
• Accommodation information;
• Flight information;
• Medical declarations;
• Insurance information;
• Parent or guardian consent;
• Photographs;
• Video recordings;
• Testimonials; and
• Feedback.

3.8 Business and partnership information

For education agents, institutions, employers, vendors and business partners, we may collect:

• Name;
• Position;
• Organisation;
• Business address;
• Telephone number;
• Email address;
• Company registration details;
• Bank and payment information;
• Professional profile;
• Identification documents where required;
• Contractual information;
• Commission and transaction records;
• Meeting notes; and
• Communications with Projecthaus.

3.9 Technical and website information

When you visit our Website, we or our service providers may automatically collect:

• Internet Protocol address;
• Browser type;
• Device type;
• Operating system;
• Approximate location;
• Referring website;
• Pages visited;
• Date and time of access;
• Time spent on pages;
• Links and buttons clicked;
• Form interactions;
• Cookie identifiers;
• Advertising identifiers; and
• Other website usage and diagnostic information.

3.10 Communications

We may retain records of communications made through:

• WhatsApp;
• Email;
• Telephone;
• Website forms;
• Social-media messages;
• Video meetings;
• Physical meetings; and
• Other communication platforms.

This may include the content of messages, attachments, documents, dates, times and contact information.

Telephone or online meetings will not ordinarily be recorded without notification where such notification is required.

4. Sensitive Personal Data

Certain information may be considered sensitive personal data under Malaysian law.

Depending on the service requested, we may process sensitive personal data such as:

• Health or medical information;
• Disability or accessibility requirements;
• Dietary information that may reveal religious or health information;
• Medical examination results;
• Information needed for travel safety;
• Information required by immigration authorities; and
• Other sensitive information voluntarily provided by you or required for a lawful service.

We will only process sensitive personal data where:

• You have provided the required consent;
• It is necessary to provide the requested service;
• It is necessary to protect your vital interests;
• It is required or permitted by law; or
• Another lawful condition applies.

Please do not provide sensitive personal data that is not relevant to the service you are requesting.

5. How We Collect Personal Data

We may collect personal data directly from you when you:

• Complete a Website form;
• Contact us through WhatsApp, telephone, email or social media;
• Request education or career guidance;
• Submit an application;
• Register for an event or programme;
• Attend a meeting;
• Provide documents;
• Make a payment;
• Complete a survey;
• Submit a testimonial;
• Enter into a business agreement; or
• Otherwise communicate with Projecthaus.

We may also receive personal data from:

• Parents or guardians;
• Family members;
• Sponsors;
• Schools;
• Tuition centres;
• Universities and colleges;
• Education agents;
• Employers;
• Scholarship providers;
• Government agencies;
• Immigration authorities;
• Authorised visa-processing organisations;
• Travel providers;
• Event partners;
• Referral partners;
• Publicly accessible sources;
• Social-media platforms; and
• Other persons authorised by you.

Where another person provides us with your personal data, that person is responsible for confirming that they are authorised to provide it and that you have been informed about the disclosure.

6. Purposes for Processing Personal Data

We may collect and process your personal data for the following purposes.

6.1 Education guidance and student placement

We may process personal data to:

• Respond to enquiries;
• Understand your education goals;
• Assess your academic profile;
• Recommend suitable courses and institutions;
• Determine general eligibility;
• Provide education and career guidance;
• Assist with university and college applications;
• Submit documents to institutions;
• Monitor application progress;
• Communicate admission decisions;
• Assist with enrolment;
• Coordinate with institutional representatives; and
• Provide ongoing student support.

6.2 Scholarships and financial assistance

We may process personal data to:

• Identify potential scholarships or financial-assistance options;
• Assess general eligibility;
• Assist with applications;
• Submit documents;
• Communicate with institutions, sponsors or financial-aid providers; and
• Monitor application outcomes.

6.3 International student and immigration support

We may process personal data to:

• Assist with international student applications;
• Coordinate student-pass or visa processes;
• Submit information to institutions or authorised processing bodies;
• Assist with medical, insurance and immigration requirements;
• Support accommodation and arrival preparation;
• Coordinate airport or transportation information;
• Communicate immigration updates; and
• Support compliance with applicable requirements.

6.4 Career and employability support

We may process personal data to:

• Provide career-pathway guidance;
• Review candidate profiles;
• Assist with curriculum vitae preparation;
• Identify possible internships, apprenticeships or employment opportunities;
• Introduce candidates to employers;
• Share candidate profiles with potential employers where appropriate;
• Coordinate interviews;
• Support employability programmes; and
• Maintain records of introductions and outcomes.

6.5 Events and programmes

We may process personal data to:

• Register participants;
• Confirm attendance;
• Manage event capacity;
• Issue reminders and updates;
• Coordinate speakers and partners;
• Arrange venues and activities;
• Manage safety and emergency requirements;
• Prepare attendance records;
• Issue certificates;
• Collect feedback;
• Administer competitions or promotions;
• Produce event reports; and
• Promote future events where permitted.

6.6 Global immersion and educational travel

We may process personal data to:

• Assess participant eligibility;
• Register participants;
• Coordinate travel, accommodation and transportation;
• Arrange campus, industry and cultural visits;
• Manage passports, visas and insurance;
• Manage dietary, accessibility and medical needs;
• Prepare emergency and safety arrangements;
• Communicate with parents, institutions and service providers;
• Respond to incidents;
• Maintain participant records; and
• Administer payments, cancellations and refunds.

6.7 Institutional and business relationships

We may process personal data to:

• Evaluate potential partnerships;
• Communicate with institutions and agents;
• Prepare proposals;
• Negotiate and administer agreements;
• Manage student recruitment arrangements;
• Calculate and process commissions;
• Coordinate campaigns and events;
• Maintain partner records;
• Conduct compliance checks;
• Resolve disputes; and
• Manage business relationships.

6.8 Payments and accounting

We may process personal data to:

• Issue quotations and invoices;
• Receive and verify payments;
• Process approved refunds;
• Maintain transaction records;
• Reconcile accounts;
• Prevent unauthorised transactions;
• Conduct audits; and
• Comply with taxation, accounting and legal requirements.

6.9 Communications and customer support

We may process personal data to:

• Respond to questions;
• Provide requested information;
• Follow up on enquiries;
• Request missing documents;
• Send application updates;
• Arrange meetings;
• Handle complaints;
• Verify identity;
• Maintain communication history; and
• Improve service quality.

6.10 Marketing and promotion

Where permitted by law, we may process your contact information and preferences to:

• Share education opportunities;
• Share scholarship information;
• Promote events and programmes;
• Send newsletters;
• Share institutional updates;
• Inform you about career opportunities;
• Send reminders;
• Conduct marketing campaigns; and
• Measure campaign performance.

We will provide a reasonable method for you to unsubscribe from promotional communications.

Service-related communications, such as application updates, payment information or programme changes, may continue where necessary even if you unsubscribe from promotional messages.

6.11 Website administration and analytics

We may process technical information to:

• Operate and secure the Website;
• Diagnose technical problems;
• Prevent fraud and abuse;
• Understand Website usage;
• Measure advertising performance;
• Improve content and navigation;
• Maintain Website functionality;
• Remember user preferences; and
• Protect our systems.

6.12 Legal, regulatory and safety purposes

We may process personal data to:

• Comply with applicable laws;
• Respond to lawful requests;
• Maintain business and accounting records;
• Prevent or investigate fraud;
• Protect the safety of students, staff and participants;
• Enforce agreements;
• Establish, exercise or defend legal rights;
• Respond to complaints;
• Conduct internal investigations; and
• Meet regulatory, immigration or institutional requirements.

7. Whether Providing Personal Data Is Mandatory

Some personal data is voluntary, while other information is necessary for us to provide a requested service.

Information marked as mandatory on a form, requested by an institution, required for a visa or needed for payment processing must generally be provided.

Where you do not provide required information, we may be unable to:

• Assess your eligibility;
• Recommend suitable programmes;
• Submit an application;
• Process a visa or student-pass request;
• Register you for an event;
• Coordinate travel;
• Introduce you to an employer;
• Process a payment or refund;
• Enter into a partnership; or
• Continue providing the requested service.

You may choose not to provide optional information without affecting unrelated services.

8. Legal Grounds and Consent

We process personal data where the processing is necessary or permitted for reasons including:

• Providing a service requested by you;
• Taking steps at your request before providing a service;
• Performing a contractual obligation;
• Complying with a legal obligation;
• Protecting your vital interests;
• Carrying out legitimate business activities permitted by law;
• Managing our relationship with you;
• Preventing fraud;
• Establishing or defending legal rights; and
• Obtaining your consent where consent is required.

Where we rely on consent, you may withdraw that consent, subject to legal, contractual and operational restrictions.

Withdrawal of consent will not affect processing already carried out lawfully before the withdrawal.

9. Disclosure of Personal Data

We may disclose personal data only where reasonably necessary for the purposes described in this Privacy Policy.

Recipients may include:

9.1 Education institutions

• Universities;
• Colleges;
• Training providers;
• Schools;
• Academic partners;
• Examination bodies; and
• Institutional representatives.

9.2 Government and regulatory bodies

• Immigration authorities;
• Education authorities;
• Government departments;
• Law-enforcement bodies;
• Courts;
• Regulators;
• Scholarship bodies; and
• Other public authorities where required or permitted by law.

9.3 International student service providers

• Authorised visa-processing bodies;
• Medical examination providers;
• Insurance providers;
• Accommodation providers;
• Transportation providers; and
• Student-support providers.

9.4 Career and employment partners

• Employers;
• Recruitment partners;
• Internship providers;
• Apprenticeship providers;
• Industry partners; and
• Career-programme partners.

We will not ordinarily share a candidate’s complete profile with a potential employer without the candidate’s knowledge or where another lawful basis applies.

9.5 Event and travel partners

• Venues;
• Hotels;
• Airlines;
• Travel agencies;
• Transportation providers;
• Tour operators;
• Trainers;
• Speakers;
• Event collaborators;
• Campus hosts;
• Industry hosts;
• Insurers; and
• Emergency or medical providers.

9.6 Professional and technology service providers

• Website hosting providers;
• Cloud-storage providers;
• Email providers;
• Customer relationship management systems;
• Online-form providers;
• Communication platforms;
• Payment processors;
• Accountants;
• Auditors;
• Lawyers;
• Consultants;
• Information-technology providers;
• Marketing service providers; and
• Other contractors supporting our operations.

These parties may process personal data only for the relevant service and subject to appropriate confidentiality, security or contractual obligations.

9.7 Business changes

Personal data may be disclosed as part of:

• A restructuring;
• Merger;
• Acquisition;
• Transfer of business;
• Change of ownership;
• Financing exercise; or
• Sale of business assets.

Any recipient will be required to handle personal data in accordance with applicable law.

9.8 Legal and protective disclosures

We may disclose personal data where we reasonably believe disclosure is necessary to:

• Comply with a legal obligation;
• Respond to a court order;
• Respond to a government or regulatory request;
• Investigate fraud;
• Protect a person’s safety;
• Protect Projecthaus’s rights or property;
• Enforce an agreement; or
• Establish, exercise or defend a legal claim.

10. International and Cross-Border Data Transfers

Projecthaus serves Malaysian and international students and may communicate with institutions, service providers and partners located outside Malaysia.

Your personal data may therefore be transferred to, accessed from or stored in another country where:

• You apply to an overseas institution;
• An international institution processes your application;
• A visa or travel provider operates outside Malaysia;
• A global immersion programme involves another country;
• An overseas education agent or institution is involved;
• A cloud, communication or technology provider stores information internationally; or
• The requested service otherwise requires international processing.

Data-protection laws in another country may differ from those in Malaysia.

Where required, Projecthaus will take reasonable steps to ensure that a cross-border transfer is made in accordance with applicable Malaysian law, including by:

• Obtaining consent where required;
• Using appropriate contractual protections;
• Confirming that the transfer is necessary for the requested service;
• Assessing the recipient or destination where appropriate; and
• Applying reasonable technical and organisational safeguards.

By requesting an international application, travel programme or overseas service, you acknowledge that relevant information may need to be transferred internationally to fulfil that request.

11. Children and Students Under 18

Projecthaus may provide education guidance, event services and programme support to students under 18 years of age.

Where appropriate, we may require:

• Parent or guardian involvement;
• Parent or guardian consent;
• Parent or guardian identification;
• Emergency contact information;
• Medical information;
• Travel consent;
• Media consent; and
• Other safeguarding documentation.

Parents and guardians should supervise information submitted by a minor.

A parent or guardian who believes that a minor’s personal data has been provided without appropriate authority may contact us to request a review, correction or deletion, subject to legal and operational requirements.

12. Photographs, Videos and Testimonials

Projecthaus may take photographs or videos during public events, programmes, workshops, campus visits and other activities.

Where required, we will obtain consent before using identifiable photographs, videos, recordings or testimonials for:

• Website content;
• Social-media content;
• Brochures;
• Event reports;
• Advertisements;
• Partner reports;
• Presentations; and
• Other promotional materials.

Where an activity involves a minor, parent or guardian consent may be required.

You may notify Projecthaus if you do not wish to be photographed or recorded. We will make reasonable efforts to respect such requests, although incidental inclusion in general crowd or public-event images may sometimes occur.

Consent to future use may be withdrawn by contacting us. Withdrawal may not affect materials already printed, distributed, published or lawfully used before the withdrawal.

13. Marketing Communications

We may send promotional communications where you have requested them, consented to receive them or where otherwise permitted by law.

Marketing communications may be sent through:

• Email;
• WhatsApp;
• SMS;
• Telephone;
• Social-media messaging; and
• Other communication channels.

You may stop promotional communications by:

• Using an unsubscribe function;
• Replying “STOP” or making a similar request;
• Contacting our team; or
• Emailing us at edu@projecthausplt.com.

Unsubscribing from marketing will not prevent us from sending necessary service communications relating to an active application, event, payment, programme or business arrangement.

We do not sell personal data to advertisers.

14. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites function, remember preferences and understand user activity.

We may use:

14.1 Essential cookies

These are required for Website security, navigation, forms and core functions.

14.2 Preference cookies

These may remember selections, language settings or other preferences.

14.3 Analytics cookies

These may help us understand:

• Website traffic;
• Pages visited;
• Time spent on the Website;
• General user behaviour; and
• Website performance.

14.4 Advertising and campaign technologies

Where implemented, these may help us:

• Measure advertising results;
• Understand campaign conversions;
• Avoid repeatedly showing the same advertisement;
• Create general audience groups; and
• Improve the relevance of marketing.

You may manage or disable cookies through your browser settings or any cookie-control tool made available on the Website.

Disabling certain cookies may affect Website functionality.

15. Google reCAPTCHA and Third-Party Website Tools

Our Website uses or may use third-party tools to operate forms, prevent spam, analyse Website usage and support communication.

The Website currently uses Google reCAPTCHA to help distinguish genuine users from automated or abusive activity.

When reCAPTCHA or another third-party service is used, the provider may collect technical information in accordance with its own terms and privacy policy.

We encourage users to review the privacy notices of relevant third-party providers.

16. WhatsApp, Social Media and External Platforms

When you contact Projecthaus through WhatsApp, Facebook, Instagram, TikTok, LinkedIn, Google, online forms or another external platform, that platform may independently process your personal data.

Projecthaus does not control the privacy practices, data storage or security measures of those platforms.

Information exchanged through external platforms may be subject to both:

• This Privacy Policy; and
• The external platform’s privacy policy and terms.

Do not send highly sensitive documents through an insecure channel unless instructed and reasonably necessary.

17. Data Security

Projecthaus takes reasonable and practical steps to protect personal data against:

• Loss;
• Misuse;
• Unauthorised access;
• Unauthorised disclosure;
• Alteration;
• Accidental destruction;
• Unlawful processing; and
• Cybersecurity threats.

Measures may include:

• Access restrictions;
• Password protection;
• Device security;
• Secure storage;
• Staff confidentiality obligations;
• Controlled document sharing;
• Data backups;
• Security software;
• Vendor assessment;
• Staff training;
• Internal policies; and
• Incident-response procedures.

Access to personal data is limited to staff, representatives and service providers who reasonably require it for their duties.

No physical or electronic system can be guaranteed to be completely secure. You should also protect your devices, passwords, email and communication accounts.

18. Data Breaches

A personal-data breach may involve accidental or unlawful loss, destruction, alteration, access or disclosure.

Where Projecthaus becomes aware of a suspected breach, we may:

• Investigate the incident;
• Take steps to contain it;
• Assess the possible risks;
• Secure affected systems;
• Preserve relevant records;
• Notify affected parties where required;
• Notify the Personal Data Protection Commissioner where required; and
• Take steps to reduce the likelihood of recurrence.

Any notification will be made in accordance with applicable legal requirements.

19. Accuracy of Personal Data

Projecthaus takes reasonable steps to keep personal data accurate, complete, current and not misleading.

You are responsible for notifying us when your information changes, particularly:

• Telephone number;
• Email address;
• Residential address;
• Passport details;
• Academic information;
• Financial information;
• Emergency contact;
• Visa status;
• Medical or accessibility requirements; and
• Application circumstances.

Projecthaus will not be responsible for consequences caused by inaccurate, incomplete, outdated or misleading information supplied by you or a third party.

20. Retention of Personal Data

We retain personal data only for as long as reasonably necessary to:

• Provide the requested service;
• Complete an application;
• Support an active student;
• Administer an event or programme;
• Maintain a partner relationship;
• Handle a complaint or dispute;
• Meet accounting or taxation requirements;
• Comply with legal or regulatory obligations;
• Establish or defend legal claims;
• Maintain necessary business records; and
• Protect against fraud.

Different categories of information may be retained for different periods.

When personal data is no longer required, we may:

• Securely delete it;
• Destroy physical documents;
• Anonymise it;
• Restrict access; or
• Retain only the information required by law.

Backup copies may remain for a limited period until they are securely overwritten or deleted through routine processes.

21. Anonymised and Aggregated Information

We may create aggregated or anonymised information that does not reasonably identify an individual.

This information may be used for:

• Business analysis;
• Service improvement;
• Student-outcome reporting;
• Partner reports;
• Marketing analysis;
• Programme planning;
• Research; and
• Statistical purposes.

Where information is properly anonymised and no longer identifies an individual, it may not be considered personal data.

22. Your Rights

Subject to applicable law, exceptions and verification requirements, you may have the right to:

• Ask whether Projecthaus processes your personal data;
• Request access to personal data held about you;
• Request correction of inaccurate or incomplete personal data;
• Withdraw consent where processing is based on consent;
• Object to or prevent processing likely to cause unwarranted damage or distress;
• Object to processing for direct-marketing purposes;
• Request information about how personal data is used;
• Request information about persons or categories of persons to whom data may be disclosed;
• Request data portability where such a right applies;
• Make a complaint regarding personal-data processing; and
• Request deletion where retention is no longer necessary and no legal reason requires continued retention.

These rights are not absolute.

Projecthaus may be unable to fulfil a request where:

• Retention is required by law;
• The information relates to another person;
• Disclosure would reveal confidential commercial information;
• The request is legally exempt;
• The information is needed for a dispute or legal claim;
• Identity cannot be verified; or
• Another lawful reason applies.

We will explain the reason where a request cannot be fulfilled, where legally appropriate.

23. How to Submit a Data Request

You may submit a privacy request by contacting:

Email: edu@projecthausplt.com
Telephone: 07-2516996
Mobile: +6018-7667466

Please include:

• Your full name;
• Your contact information;
• Your relationship with Projecthaus;
• A clear description of your request; and
• Any information reasonably needed to locate the relevant records.

We may request proof of identity before processing a request.

This is necessary to prevent personal data from being disclosed to an unauthorised person.

Where a request is made on behalf of another individual, we may require evidence of authority, such as written consent or proof of guardianship.

A fee may apply where permitted by law.

24. Withdrawal of Consent

You may withdraw consent by contacting Projecthaus.

Withdrawal may affect our ability to continue providing certain services.

For example, we may be unable to continue an application if you withdraw consent for us to share documents with the selected institution.

Withdrawal will not:

• Affect processing lawfully completed before withdrawal;
• Prevent processing required by law;
• Require deletion of records that must legally be retained; or
• Prevent processing necessary for an existing legal claim or contractual obligation.

25. Complaints

You may contact Projecthaus if you have a concern about how your personal data has been handled.

We will review the complaint and may request additional information.

You may also have the right to lodge a complaint with the relevant Malaysian personal-data protection authority.

26. Third-Party Websites

Our Website may contain links to:

• University websites;
• College websites;
• Registration forms;
• Government websites;
• Visa-processing portals;
• Payment platforms;
• Social-media platforms;
• Maps;
• Travel providers; and
• Other third-party services.

Projecthaus is not responsible for the content, security or privacy practices of an independently operated third-party website.

You should review the third party’s privacy policy before submitting personal data.

27. Changes to This Privacy Policy

Projecthaus may update this Privacy Policy to reflect changes in:

• Our services;
• Our technology;
• Our business activities;
• Our data-processing practices;
• Legal requirements; or
• Regulatory guidance.

The revised policy will be published on our Website with an updated date.

Where a change materially affects how we use personal data, we may provide additional notice where reasonably required.

28. Language

This Privacy Policy may be made available in English and Bahasa Malaysia.

Where there is any inconsistency between language versions, the English version will prevail to the extent permitted by law, unless otherwise stated.

29. Contact Projecthaus PLT

Questions, requests, complaints or concerns regarding this Privacy Policy or Projecthaus’s processing of personal data may be directed to:

Data Protection Contact
Projecthaus PLT
Registration No.: LLP0015491-LGN

Jalan Aliff 5
Taman Damansara Aliff
Johor Bahru, Johor
Malaysia

Office: 07-2516996
Mobile: +6018-7667466
Email: edu@projecthausplt.com
Website: www.projecthausplt.com